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About our Site
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Advanced Systems Consultants
specializes in training, consulting and implementing Statistical
Methods to the service, manufacturing, production and fabrication
industries.
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Founder of ASC: Mario Perez-Wilson
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Books & Software
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News
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Mario Perez-Wilson
has over 28 years of experience in industrial
engineering, quality, manufacturing, and business process improvement,
and has served at the executive level as Corporate Vice President of
Quality for Flextronics International.
One of the original architects of Six Sigma,
Mr. Perez-Wilson developed, applied and implemented the methods that
became the Classic five-stage methodology for Six Sigma while working
at Motorola.
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his tenure, he institutionalized and standardized the
application of statistical methods, process improvement and Six Sigma
in Motorola's worldwide business, manufacturing, production and
engineering operations.
As an author of numerous books, he has been
recognized for his wealth of improvement knowledge and superior ability
to teach at all levels.
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In-House Training Courses
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Company-Wide Improvement
Initiatives
Six Sigma - A full deployment of Six
Sigma training, coaching, and certification to improve the whole
enterprise.
Variation Reduction-
A
variation reduction initiative strictly for improving yields,
reducing defects and scrap, and optimizing processes in manufacturing
organizations.
Process Characterization
Business Process Improvement
Metrology Characterization
Process Capability
Determination
Machine and Process
Capability Studies - An introduction to the Five-Stage
Methodology that enables machines and processes to function within
specification limits.
Machine Capability
Analysis - Machines not performing to design specifications
most likely produce defects and have low yields. This course will teach
you how to carry out machine capability performance verification,
validation and specification compliance, thereby assuring that machines
are running optimally and yields are maximize.
Process Optimization
Multi-Vari Chart and
Analysis - A pre-experimentation technique to identify the
major sources of process variability without manipulating process
variables.
The Design of
Experiments - Learn how to plan, design, conduct and analyze
statistically designed experiments (DOE).
Advanced Design of
Experiments - This is an advanced course in experimental
design (ADOE) with multiple factors, multiple levels, multiple
experimental units and restriction on randomization.
Minitab Software
for Statistical Data Analysis - We offer a choice of five,
one-day courses to strengthen your analytical skill and help you master
Minitab for statistical data analysis.
Process Control
Executive and Management
Courses
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ASC is the consulting firm with
most experience in implementing Six Sigma. It was the first to teach
and implement Six Sigma in the 1980s. ASC provides all the training and
consulting from top to bottom, from beginning to end.
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Is there a way to guardband the
tolerance once I know the Gauge R&R?
[ Posted by: Eileen ]
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Off course tolerances and specification limits can be
guard banded once you know the gauge standard deviation.
Guard Banding Specification
Limits
Consider an interest in guard banding the specification
limits to tightened limits.
Fig 1. Tolerances and Specification
Limits for Guard Banding
Let us assume, the product has a LSL=30, USL=50 and the
gauge standard deviation is s=1.01.
We can compute a median uncertainty for a measurement,
estimated at ±0.67s, which would bracket 50% of the
uncertainties (assuming a normal distribution).
This can be done for both
sides of the specification limits.
The median uncertainty would be ±0.67, and would
give a Tightened Guard Band at the lower specification limit equal to
30.67 and a 49.33 for the upper specification limit.
Fig 2. Guard Banded Tolerances and
Specification Limits
TGB - Tightened Guard Band
WGB - Widened Guard Band
During production inspection or testing, all units
within the tightened guard band specification limits (TGB) are likely
to be conforming. All units which fall in between the guard band limits
(within WGB and TGB) are considered to be borderline and should be
dispositioned based on retesting. All units beyond the widened guard
band limits are highly likely to be non-conforming.
To contain approximately 95% of the uncertainties, we
can use a more conservative guard band set at ±2s.
Hope this helps.
by MARIO PEREZ-WILSON
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I have been coordinating Six
Sigma in a global organization and have seen many incorrect
applications of DOEs. How can you avoid these mistakes?
[ Posted by: Anthony ]
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I cannot deny that I have seen my share of inappropriate
applications of design of experiments in my professional career.
One of the challenges of implementing Six Sigma, MPCpS,
TQM or any improvement initiative in large organizations is that when
the momentum increases rapidly, you will find that many teams will be
at a point of improving or optimizing their processes at once. The
stage of improvement or optimization is the stage where the processes
get fixed. This is the stage with the longest cycle time since it
requires finding a solution to the root-cause of the problem, and this
involves planning, designing, conducting and analyzing experiments.
If you are not well prepared to provide the proper
guidance or coaching when many teams and individuals are ready to
design and run experiments, you may experience a high level of
misapplications.
Many times team members believe they have enough
knowledge to plan, design and conduct their own experiments and they
may not seek guidance a priori to save time. However, once they find
out that their DOE does not bring the expected results, or the error
term is so large that nothing appears to be significant, they may seek
help from the statistician.
Nothing seems to be more
annoying than hearing the words, "Can you analyze this data from an
experiment we ran?" particularly when the statistician was never
involved in the design of the experiment.
If an experiment has flaws in the design or in its
execution, there isn't a sophisticated analytical tool that may extract
useful and conclusive information from the experimental data. The
design has to be flawless and its execution often requires controlled
supervision by a statistician, particularly to apply a contingent plan
to salvage the design in case of an accidental miscarriage.
During the deployment of Six Sigma at Motorola, I
implemented a very simple and useful remedy to ascertain that
experiments were designed properly prior to being conducted. The remedy
was named Request for Engineering Experiment, REEX.
REEX is a form that requires answers to questions about the problem
being solved, the design of the experiment, its execution, disposition
of the product and appropriate approval. At the pinnacle of the Six
Sigma deployment at Motorola, we were running hundreds of experiments a
week.
Experiments require the allocation of product, material,
equipment, gauges, machines, and processes, as well as production,
engineering, and maintenance personnel, not to mention the alteration
of scheduled downtime, which amounts to significant cost expenses. For
this reason, experiments need to be managed and controlled to guarantee
success and efficiency.
The typical subjects included
in the REEX are:
Purpose of the experiment
Type of problem being solved
List of independent variables
List of responses and its µ, sigma, GR&R,
Expected response curve
Test vehicle
Alpha error, randomization, replication
Model
Cost, etc.
Making sure the experiments are properly designed and
conducted makes a significant difference in the success of optimization
and in the deployment of Six Sigma, or any other improvement initiative.
Hope this helps.
by MARIO PEREZ-WILSON
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In Design of Experiments they
refer to factors being nested or crossed. How can you tell the
difference?
[ Posted by: Jeff Brooks ]
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"Nested" or "crossed" refers to the relationship between
factors.
Imagine that you are running an experiment with four
factors: Vineyard, Grape-Type (or Must), Temperature of Fermentation,
and Filtering, and that you are measuring a particular response.
For the factor Vineyard, you have chosen to compare two
vineyards one in France and one in Chile.
For Grape-Type, imagine that both vineyards have
Chardonnay and Sauvignon Blanc grapes planted from the same root vine,
and the same amount of must is harvested and used in the experiment.
For Temperature of Fermentation you select two levels,
10 degrees Centigrade and 30 degrees Centigrade. (Let's assume the
temperature can be controlled very accurately).
Finally, for Filtration, you have selected two filter
types, one from a company call Pall-Bio and the other from Kieselguhr,
and both types of filters are shipped to the vineyards.
Fig 1. Factors, Levels and Values in
a Nested Experiment
Let's examine the relationship between the factors in
this experiment.
The relationship between Vineyard and Grape-Type is
NESTED.
In this example, it should be obvious that the factor "Grape-Type" is
nested or uniquely contained within the levels of Vineyard. At each
level of Vineyard, we have Chardonnay and Sauvignon Blanc. The
Chardonnay in France, will be different than the Chardonnay in Chile,
and the Sauvignon Blanc in Chile, will be different from the one in
France. Even though they came from the same original root vine, they
will be different due to other influential conditions. The name of the
levels may be the same, but the grapes (Chardonnay and Sauvignon Blanc)
are different at each level of the factor Vineyard. So, the factor
Grape-Type is nested within the factor Vineyard. Nested, as the word
implies, means contained within.
The relationship between Grape-Type and Fermentation
Temperature is CROSSED.
Here, both Chardonnay and Sauvignon Blanc will be fermented at two
distinct temperatures, 10 and 30 degrees Centigrade. 10 degrees
Centigrade, will be the same in France as it is in Chile. The same goes
for 30 degrees Centigrade. So here the relationship between Grape-Type
and Fermentation Temperature is that these two factors are crossed. In
other words, the levels of Temperature of Fermentation are the same at
each level of Grape-Type.
The relationship between Fermentation Temperature and
Filtering is CROSSED.
Again, the filtering is done at two levels using the filters from
Pall-Bio and the filters from Kieselguhr. Both filters were shipped to
each Vineyard, so these two levels are the same. So, in this case,
Temperature and Filtering are also crossed factors.
Now, let's say that we decided to replicate the
experiment. Replication is always nested.
I have drawn a Tier-Relation
Diagram that may help you visualize the relationship between crossed
and nested factors in the experiment.
Fig 2. Tier-Relation Diagram for DOE
Experiment
Hope this is helpful.
by MARIO PEREZ-WILSON
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Is there any data to support the
Six Sigma's plus or minus 1.5 sigma shift?
[ Posted by: Lynn Rhodes ]
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I worked for Motorola, Inc. from 1984 to 1991. My direct
responsibility, as head of the department of statistical methods, was
to implement and disseminate the use of statistical methods to achieve
and sustain Motorola's corporate quality "Five Year Goal" which was:
"Achieve Six Sigma Capability by 1992 - in Everything We Do".
When the document "Our Six Sigma Challenge" was
distributed on January 15, 1987, it made reference to the plus or minus
1.5-sigma shift, and to the 3.4-ppm defect level. When I sought more
factual details to support these statements, the facts were always
"anecdotal". There was no data, no hard analysis, no conclusive
evidence, and no statistical validation to these assertions.
As the inquiries grew, so did the doubt about the
quality goal. Later in 1988, Mikel Harry and Riegle Stewart came to the
rescue to add credibility to the statements by publishing an internal
document "Six Sigma Mechanical Design Tolerancing". This document again
presented no data to support any validation of the 1.5 sigma shift,
however, it makes reference to articles written by David H. Evans and
A. Bender.
If you follow the trail by reading the articles:
David H. Evans, "Statistical Tolerancing: The State of
the Art, Part I. Background," Journal of Quality Technology, Vol. 6
No.4, (October 1975), pp. 188-195,
David H. Evans, "Statistical Tolerancing: The State of
the Art, Part I. Methods for Estimating Moments," Journal of Quality
Technology, Vol. 7 No.1, (January 1975), pp. 1-12,
David H. Evans, "Statistical Tolerancing: The State of
the Art, Part II. Shifts and Drifts," Journal of Quality Technology,
Vol. 7 No.2, (April 1975), pp. 72-76, and
A. Bender, "Benderizing Tolerances - A Simple Practical
Probability Method of Handling Tolerances for Limit-Stack-Ups, "Graphic
Science, (December 1962), pp. 17-21,
you will probably find, as I did, that there is
nothing to substantiate the plus or minus 1.5 sigma shift.
I can assert that there was
never any data to support the "plus or minus 1.5 sigma shift".
Anyone can make claims about the 1.5 sigma shift, but
I was there -inside Motorola- and can firmly say that there was never
any data to support the 1.5 sigma shift. In 1987, Bob Galvin did not
have it, Jack Germain did not have it, Bill Smith did not have it,
Mikel Harry did not have it, Riegle Stewart did not have it, and I
could not get it either.
It is a known fact that processes vary. By how much,
we do not know. The second law of thermodynamics tells us that left to
itself, the entropy (or disorganization) of any system can never
decrease. Although we cannot completely defeat this law, we can appease
it by forcing the system (a process) to a state of functional
equilibrium by process monitoring and process adjustments, hence,
statistical process control.
My suggestion is to put
this illegitimate subject to rest and instead focus on something more
meaningful, such as using Six Sigma approach to optimize processes.
by MARIO PEREZ-WILSON
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What is the appropriate sample
size to calculate the Cpk?
[ Posted by: Janice Johnson ]
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The Cpk formula has two values that vary from sample to
sample. These are the mean and the sigma, where the sigma is estimated
by the sample standard deviation. The mean also varies, but to a larger
degree the sigma may be a more important statistic.
Fig 1. Confidence Limits for the
Ratio of Sigma to Standard Deviation
In the Y-Axis, we have sigma (the parameter or
population standard deviation) divided by the sample standard
deviation. When they are equal, we have 1.0. The graph shows a
horizontal line at 1.0.
In the graph, we can see that the confidence limits
converge to 1.0 as the sample size increases. This implies that as the
sample sizes become larger, the sample standard deviations are better
estimates of the sigma (population standard deviation).
For example, let's examine
the implications to the standard deviation when we take a sample size
of 31 observations (30 degrees of freedom, df) compared to a sample
size of 101 observations (100 df).
Using a confidence limit (CL) at 5% and n=31, from the
graph we get 0.785, and at CL=95% and n=31, we get 1.208. This implies
that 90 percent of the time, sigma (the parameter being estimated) will
be contained by this interval [0.785-1.208]. Let's say you have a
characteristic measured in inches and the value of the sample standard
deviation was 2.85 inches, then the confidence interval 2.24 (2.85 x
0.785) and 3.44 (2.85 x 1.208) will contain the sigma of the
characteristic. In other words, at the 90 percent confidence level, the
standard deviation is good to within -21.5% and +20.8%.
Now, at CL=5% and n=101, from the graph we get 0.883,
and at CL=95% and n=101, we get 1.115. With a sample size of 101, and
with a 90 percent degree of confidence, the standard deviation is good
to within -11.7% and +11.5%. By increasing the sample size, the length
of the confidence interval is much shorter; it went from 42.3 to 23.2.
That is a 45.15% reduction.
What are the implications to
the Cpk? The larger the sample size the shorter the confidence
interval, and the better my prediction.
In short, when it's economically feasible, you should
try to increase the sample size to at least 100 observations. 200 would
be even better. The graph in figure 1.0 can help you determine the
appropriate sample size and its confidence interval.
by MARIO PEREZ-WILSON
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© Copyright, 1995-2010, Advanced
Systems Consultants, All rights reserved.
Scottsdale, Arizona 85252-1176, Tel: 480-423-0081
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